01 Click the "Member" icon at the top left corner of our official website.
02 Choose to register quickly via Facebook or fill in simple personal details.
03 Read and agree to MISCRYSTALHK LIMITED's Terms of Service, Online Shopping Terms, and Privacy Policy.
04 Click "Join Now" to complete your registration!

✦ Membership Tier Overview
Regular Member
▸ Free registration upon signup, no minimum spend required, valid permanently.
Once accumulated spending reaches designated thresholds, the system will automatically upgrade your account to the following VIP tiers to enjoy exclusive benefits:
▸ Upgrade Requirement (First-time): Accumulated spending of HKD1,500 or above online or in-store.
▸ Validity Period: Valid for 1 year from the upgrade date.
▸ Renewal Condition: Accumulated spending of HKD1,588 or above within the validity period.
✦ SVIP ✦
▸ Upgrade Requirement (First-time): Accumulated spending of HKD3,688 or above online or in-store.
▸ Validity Period: Valid for 1 year from the upgrade date.
▸ Renewal Condition: Accumulated spending of HKD3,688 or above within the validity period.
✦ SSVIP ✦
▸ Upgrade Requirement (First-time): Accumulated spending of HKD6,888 or above online or in-store.
▸ Validity Period: Valid for 1 year from the upgrade date.
▸ Renewal Condition: Accumulated spending of HKD $6,888 or above within the validity period.

(▴ For details on exclusive benefits and renewal conditions for each tier, please refer to the chart above)
✦ MISCRYSTALHK Exclusive Member Benefits
Benefit 1: Tiered Free Gifts
Receive one limited gift upon reaching the specified net spend threshold:
✸ Spend HKD500: Free Clear Quartz Chips (200g)
✸ Spend HKD1,000: Free Super Seven Chips (200g)
✸ Spend HKD1,500: Free White Sage Spray (30mL x1)
✸ Spend HKD2,200: Free Glass Cleansing Bowl Set (Random style)
✸ Spend HKD3,200: Free Herkimer Diamond (20g)
✸ Spend HKD4,800: Free Mini Clear Quartz Cluster (Random style)
Benefit 2: New Member Welcome Offer
▸ Register as a new member to receive an HKD28 Welcome Voucher.
Benefit 3: Free SF Express Shipping in Hong Kong
▸ Enjoy free SF Express shipping within Hong Kong on net spending of HKD500 or above after discounts.
Benefit 4: Birthday Gift HKD28 Store Credit
▸ On your birthday, HKD28 Birthday Store Credit will be automatically issued to your member account.
Benefit 5: Earn Points to Redeem Cash Discounts
▸ Earn 1 reward point for every net HKD100 spent online or in-store.
▸ 1 point = HKD1 discount, which can be applied directly to offset your purchase amount on your next checkout.

Benefit 6: Referral Rewards
▸ Share your unique referral link with friends. When a friend completes their first order of HKD300 or above (order status marked as "Completed"), the referrer will receive HKD30 Store Credit (and the referred friend receives HKD $20 Store Credit).

(▴ For referral program details, please refer to the chart above)
✦ VIP / SVIP / SSVIP Validity Period
▸VIP membership validity is 1 year, starting from the date of upgrade.
Example: Annie upgrades to VIP on 2023/07/01 00:00; her membership is valid until 2024/06/30 23:59. If Annie accumulates spending to meet the renewal threshold within this period, her membership will automatically renew for another year.
✦ Membership & Reward Points Terms and Conditions
▸All member benefits are applicable online and in-store ("Free Shipping" is applicable within Hong Kong only).
▸ Store Credit Terms:
- Orders must reach HKD300 or above to use Store Credit. Maximum discount is capped at 10% of total order value (excluding promotional items); final discount amount is subject to system calculation.
- Store Credit is non-transferable, non-refundable, cannot be exchanged for cash, and is strictly for personal use on our official website or in-store.
- Birthday Store Credit is valid for 30 days from the date of issue; expired credits will not be reissued.
- Minimum order amount of HKD300 is required to apply the HKD28 Welcome Voucher.
- The voucher is valid for 30 days from the date of issue, non-reissuable upon expiry, and limited to one-time use for newly registered members.
- Members must log in before checking out to earn or redeem points.
- Points will be credited within 24 hours after the order status is marked as "Completed" (without returns/refunds).
- Store Credit and points cannot be used to offset shipping fees, nor are points earned on shipping fees.
- All member points expire annually on March 31. Please redeem points before expiry; unredeemed points will be forfeited without compensation.
Accumulated spending for membership tiers is calculated based on net paid amounts from completed transactions (excluding shipping fees, refunds, or returned items). Uncollected or refunded orders will not be counted.
▸ General Terms & Conditions:
- VIP (SVIP/SSVIP) member benefits can be combined with other special offers.
- Members are responsible for maintaining account confidentiality and all activities under their account. MISCRYSTALHK LIMITED accepts no liability for losses caused by unauthorized use or negligence. Contact customer support immediately if suspicious activity is detected.
- Members may log in to the account center anytime to check order history or update passwords. Please contact us promptly if personal details need updating.
- MISCRYSTALHK LIMITED reserves the right to refuse registration or terminate accounts.
- Usage rules and rights regarding Store Credit, member points, and rewards are subject to official announcements. MISCRYSTALHK LIMITED reserves the right to modify, amend, or terminate terms at any time. In case of any dispute, MISCRYSTALHK LIMITED reserves the right of final decision. Please refer to our online Terms & Conditions for details.
Need Help?
If you have any questions, please visit our Customer Service page.







